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Jo Holland, Chief Executive Officer, – Small Claims Mediation, Leicester

…you have mediated 195 telephone mediation cases for us which have all concerned disputes between landlords, tenants and where applicable their agents…Equally you mediated and resolved in one day a very complicated family dispute which had been ongoing for five years. The claimant father was suing his daughter and son in law (defendants) for £1,790,000 over properties, you conducted the mediation in Punjabi at times as the claimants first language was not English.