Simon Thomas, Partner / Solicitor, – The Wilkes Partnership Solicitors, Birmingham
…my clients were very upset & sensitive about the dispute …hit an impasse more than once, including each side having made ‘bottom line’ offers. After some tense final negotiations, the parties reached a settlement (within five hours). I attribute that to the dogged determination with which you pursued a mediated agreement. You had previously conducted a mediation for a colleague in my team, which also resulted in a successful outcome.