Effective Dispute Solutions Limited

Dr. Paul Wheatley

Commercial Mediator
Mediator

Background

Experienced telecoms consultant and manager, developed from technical background through business analysis, planning, finance and project and line management in technology & telecoms (fixed and mobile; domestic and international; start-up, operation and rationalization).

Extensive experience in market/industry analysis and business cases. Hands-on analytical, planning & control skills, solid “people person” and constructive self-starter.

Employment Summary

2005 – Managing Director Paul Wheatley & Associates Ltd

  • Business plan development and bid support, mostly in the telecoms domain, for clients on a consultancy basis or with associates on an entrepreneurial basis. Projects have included bid support for an MVNO in Saudi Arabia and “WiMaxing” Riyadh, business planning for an internet-based social monitoring concept and for an energy generation/trading concept and sales support for Telecom Expense Management solutions.

2004 – Commercial Mediator Self-Employed

  • Resolution of commercial disputes. Active founding member, now Partner, of the Association of Cambridge Mediators, a regional service provider for the National Mediation Helpline. Currently expanding practice into Deal Mediation, i.e. applying the principles of mediation to help parties in a negotiation “close better deals faster”

2004 – 2005 – General Manager EMEA and CFO Ceremon Corp

  • Ceremon is a privately-owned US-based IT consultancy/SI firm focussed on telecoms market.
  • Worked with CEO/Owner on investment appraisals, lead generation, revenue planning, client relations and development of strategy, value propositions and partnerships.
  • Prepared and presented bids, including complex proposals to supply Bulk Messaging Gateway to Dutch mobile operator, Customer Care & Billing systems to Triple Play operator in Bahrain, 3G strategy for Czech mobile operator and BPR to Indian telco.
  • Negotiated distribution agreements with suppliers of systems and mobile content.
  • Developed marketing collateral, web-site, news stories, corporate presentation and case studies. Successful assignment to produce financial business analysis and plan for a consortium bidding to provide full range of telecom services to Dubai International Finance Centre.

2003-2004 – Sabbatical – Study & World Travel

  • Completion of Law Degree; CEDR Accreditation as Civil/Commercial Mediator
  • Independent Travel: Russia; SE Asia; Australia & New Zealand

1988-2003 – Various positions listed below BT and its subsidiaries

2000-2003 – General Manager (“Algemeen Directeur”) BT (Worldwide) Netherlands

  • P/L responsibility for provision of internal business services, mainly customer and network operations and payphones, with close involvement in pan-European re-structuring activities
  • Part-time Managing Director of Intrax (satellite services for broadcasters) in Netherlands & Germany, managing integration into BT and major cost-reduction programme

1999-2000 – Director, Operational Planning & Performance Telfort (Operations) Amsterdam, Netherlands

  • Business planning & control for newly-formed department of 1500 people; introduced comprehensive performance reporting for fixed & mobile operations
  • Negotiation & resolution of complex commercial disputes at board and shareholder level

1998-1999 – Director, Finance & Business Planning Telfort Mobile

  • Control of annual budget over € 250m, hitting all P/L and cash-flow targets
  • Built, operationalised and controlled activity-based business plans and budgets for all departments, representing the CEO for most internal matters

1997-1998 – Networks & Systems Business Manager Telfort

  • Introduced and maintained financial and project control of € 30m engineering programme

1996-1997 – Implementation Project Manager BT Europe / Telfort Utrecht/Amsterdam, Netherlands

  • Project-managed set-up of joint venture between BT and Dutch Railways (NS), roll-out of nationwide network and initial product launches, co-ordinating 500 tasks and 80 people

1991-1996 – Manager, Technology Analysis Unit BT (Group HQ) London/Ipswich, UK

  • Appointed initially as the first analyst of this new unit undertaking industry, business & competitor analysis with a technology slant, producing annual R&D report for BT Main Board and analysis of competitors’ investments, applications & intellectual property.
  • On becoming manager in 1993, I expanded the team’s activities to support BT’s legal team for litigation against competitors and to provide direct support to BT business units, including a six month secondment to a marketing segmentation & targeting project

1988-1991 – Senior Development Engineer BT (Research & Technology)

  • Development of optical fibre amplifiers and transfer to commercial production

1987-1988 – Consultant PA Consulting Group Cambridge, UK

Project manager with extensive client contact; various technologies including ceramic sensors, lasers in explosive environments, conducting polymers and semi-conductors

  • 1984 Engineer (“Stagier” between university degrees) CGR Ultrasonique Meaux, France designed & tested digital filters for use in medical imaging system

Directorships

  • 2001 – 2003: Yellow Pages BV Investment company
  • 2001 – 2003: ESAT Telecom Holdings Ltd – Owner of BT’s interests in Ireland
  • 2000 – 2003: Farland BV, Farland Services BV – Provider of pan-European broadband network
  • 2000 – 2003: BT (Worldwide) Netherlands BV – Global network and customer service operations
  • 2005 –Present: Paul Wheatley & Associates Ltd – Vehicle for own business activities

Education

  • 2003: LL.B (Upper Second Class Honours) Nottingham Law School
  • 1987: Ph.D.: “Devices for Optical Logic” University College London
  • 1984: B.Sc. (Eng.): Electronic Engineering (First Class Honours) University College London

Languages

French and German (O-level grade A; French fluent when practiced; German replaced by Dutch)Dutch (no formal education but good understanding, reasonable conversation)

Personal, Community & Professional

  • Interests: three children; boating & sailing; gym; horse-riding; travel; investment & derivatives trading.
  • Chairman of local charities and member of local council (1991-96; 2005-07).
  • Winner of various awards, including BT Chairman’s Award for Creativity & Innovation and finalist in Prince of Wales Award for Innovation & Production.
  • Thirteen academic publications and ten US/UK conference presentations on optoelectronics.
  • Member of UK Institution of Engineering and Technology (IET, formerly IEE).
Choose a Mediator
CHoose A MEDIATOR