Secure Online Mediation
Services in the UK
- Join your mediation session from anywhere, even your sofa.
- Not tech-savvy? No problem, just click once to join.
- Cut costs on solicitors, venues, travel, and food.
- We start your online mediation UK session within 14 days.
- No more anxiety, delay, or sleepless nights.
- Skip the courtroom and employment tribunal completely.
How Online Mediation Works?
Our mediation online services are hosted through Zoom, the trusted video conferencing platform. Each party, whether individuals, employees, or companies, is placed in a secure virtual room with their legal advisor or representative.
Our online mediators manage the session by moving participants between private and joint rooms as needed. This setup mirrors the format of an in-person mediation, allowing for confidential conversations and productive negotiations at every stage.
What You’ll Need to Join?
Taking part in online mediation UK is simple. Before your session, you'll receive an email with your Zoom link, meeting ID, and password. To join, you’ll need a smartphone, tablet, or computer with internet access.
If you're not confident with technology, don’t worry, just click the link and enter the details provided. Our online mediation platform is easy to use, even if you’ve never used Zoom before.
Why Clients Prefer Online Mediation Today?
More clients across the UK are turning to virtual mediation services for one clear reason: convenience. No travel. No venue bookings. No wasted time. You can join from your office or home and still achieve the same legal resolution outcomes as in-person sessions.
Plus, online mediation reduces tension between parties by eliminating face-to-face confrontation. It’s efficient, discreet, and fits today’s busy, remote-first lifestyle.
When Online Mediation Makes Sense?
Online dispute resolution services are ideal for a range of situations, when parties are in different cities or countries, when time is limited, or when someone has mobility, health, or travel issues.
Even urgent workplace disputes can be resolved quickly without the delay of scheduling in-person meetings. The flexibility of virtual mediation makes it a smart, practical choice in today’s legal landscape.
ONLINE MEDIATION VIDEO
CLICK ON THE MEDIATORS
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Director, International Commercial & Workplace Mediator & Trainer
Psychotherapist, Coach, Commercial &
Workplace Mediator, Barrister (non-practicing)
Director of Trust Mediation, Commercial Mediator
Dentist & Commercial & Family Mediator
Supervisor, Commercial, Workplace & Family Mediator
How Online Mediation Works?
Our mediation online services are hosted through Zoom, the trusted video conferencing platform. Each party, whether individuals, employees, or companies, is placed in a secure virtual room with their legal advisor or representative.
Our online mediators manage the session by moving participants between private and joint rooms as needed. This setup mirrors the format of an in-person mediation, allowing for confidential conversations and productive negotiations at every stage.
What You’ll Need to Join?
Taking part in online mediation UK is simple. Before your session, you'll receive an email with your Zoom link, meeting ID, and password. To join, you’ll need a smartphone, tablet, or computer with internet access.
If you're not confident with technology, don’t worry, just click the link and enter the details provided. Our online mediation platform is easy to use, even if you’ve never used Zoom before.
Why Clients Prefer Online Mediation Today?
More clients across the UK are turning to virtual mediation services for one clear reason: convenience. No travel. No venue bookings. No wasted time. You can join from your office or home and still achieve the same legal resolution outcomes as in-person sessions.
Plus, online mediation reduces tension between parties by eliminating face-to-face confrontation. It’s efficient, discreet, and fits today’s busy, remote-first lifestyle.
When Online Mediation Makes Sense?
Online dispute resolution services are ideal for a range of situations, when parties are in different cities or countries, when time is limited, or when someone has mobility, health, or travel issues.
Even urgent workplace disputes can be resolved quickly without the delay of scheduling in-person meetings. The flexibility of virtual mediation makes it a smart, practical choice in today’s legal landscape.
Benefits Of Online v In Person Mediation
COMPARISON
ONLINE MEDIATION
IN PERSON MEDIATION
CONVENIENCE
Join from anywhere – your home, office, or while travelling.
Requires travel, time off work, and coordinating a physical location.
SPEED & FLEXIBILITY
Can be arranged within 14 days. Easier to schedule with fewer logistical barriers.
Scheduling can be slower due to venue booking and diary conflicts.
COSTS
No travel, venue hire, or refreshment expenses – just a stable internet connection.
Involves additional costs for travel, venue, and other on-site needs.
COMFORT & PRIVACY
Some people feel more at ease discussing sensitive issues in familiar surroundings.
A face-to-face setting may feel more formal and less private.
ACCESSIBILITY
Ideal for parties in different cities or those with mobility or health challenges.
Not always accessible for those with limited mobility or living remotely.
CONVENIENCE
Join from anywhere – your home, office, or while travelling.
SPEED & FLEXIBILITY
Can be arranged within 14 days. Easier to schedule with fewer logistical barriers.
COSTS
No travel, venue hire, or refreshment expenses – just a stable internet connection.
COMFORT & PRIVACY
Some people feel more at ease discussing sensitive issues in familiar surroundings.
ACCESSIBILITY
Ideal for parties in different cities or those with mobility or health challenges.
Our Online Mediation Services Have Helped 100's
This mediation took place on the 30th April 2026 concerning a builder dispute. A contact for £110,000 was entered into between the parties on the 6th February 2025.
As the renovations continued a number of issues surfaced. Resulting in the final payment of approximately £11,000 being withheld by the homeowner. With the allegation of defects and inferior materials being used.
The claimant suspended works. The defendant claimed they asked the claimant to stop works.
The parties argued back and forth which eventually led to a court claim being issued by the building company, this was not only defended but the homeowner issued a counter claim for £12,500.
- The dispute lasted for 6 months since the claim was issued.
- The mediation took 3 hours in contrast.
- The matter was resolved by way of a Tomlin order.
- The dispute had been going on for 2 years to include court action being started.
- The mediation took 7 hours in contrast.
- The matter was resolved by way of a Tomlin order.
The claimant was represented by a solicitor who actually was a mediator who we actually trained. The defendant was an experienced businessman, who chose not to have legal representation.
The claimant had an item (we cannot state what it was for confidential reasons. As it would make the claimant instantly identifiable, which he requested we not do), which had been used in a number of films. To include a James Bond number.
The item was hired by the defendant for the use in a separate film. The terms of the commercial contract were that the defendant had to collect, transport use and return the item, all at their own cost, within a specified time period.
The defendant executed these instructions and indeed fulfilled the terms of their contract, however, on returning the item to the claimants storage building.
The defendants agents due to a pure miscalculation and innocent error caused £200,000 worth of damage to the item, when placing it down in the building.
As they hit the roof of the claimants building, damaging the item extensively, the claimant claimed the damage to the item was beyond economic repair due to the defendants agents error.
Who blamed the claimant, who in turn blamed them, stating you managed to take it without an issue, and it should have been returned how you took it.
Pre litigation correspondence ensued which was getting protracted and entrenching the parties even further. Which finally led to a court claim being issued.
1. The commercial contract dispute went on for eighteen months.
2. The mediation took four hours to settle.
3. The matter was resolved amicably via a Consent Order.
This workplace disputed was mediated on the 9th of April 2020. It concerned a longstanding and senior member of staff, who allegedly had caused a number of issues with four other senior managers and a number of other staff. The workplace mediation took place between all five.
The issues were historic to include talking behind other employees backs, then essentially claiming that other employees had said or done something untoward to that particular employee or another member of staff and then repeating the same behaviour with other employees.
Because he was so knowledgeable a lot of his expertise were simply stored in his head. Which he played up on, he was described as always blowing hot and cold. Sometimes he could not do enough for you, other times he would in condescension belittle those who asked for his help. Deemed as being unapproachable.
- The workplace dispute originally surfaced four years prior to a mediator being appointed.
- The workplace mediation took ten hours in contrast.
- The matter was resolved to include a detailed performance plan.
Online Mediation Questions & Answers
Online mediation is a dispute resolution process held over video conferencing platforms like Zoom. (Zoom is much better than Teams). It allows parties to resolve conflicts from different locations with the help of a trained mediator.
You’ll need a device (computer, tablet, or smartphone, a computer, laptop or tablet works better than a smartphone), an internet connection, and access to Zoom. Before the session, we’ll send you a meeting link with all the login details to join our online mediation platform.
If the internet connection drops, then what? We carry on over the phone, until the connection comes back. This has happened in about 5 cases over the space of 7 years. The drop lasted a few minutes. although it was inconvenient, it did not affect the mediation.
Yes. All sessions take place in secure digital rooms. Only the involved parties, their legal representatives, and the mediator have access. Confidentiality is strictly maintained in all online mediation services.
EVERYTHING! Our online dispute resolution services cover a range of issues, including contract disputes, employment conflicts, partnership disagreements, and more. If it can be mediated in person, it can likely be handled online too. To include boundary disputes with complicated plans and title deeds.
Yes. Online mediation services offer the same outcomes as in-person sessions. They’re confidential, legally valid, and often more convenient, especially for people in different locations.
Absolutely. Our virtual mediation services are easy to access. Just click the link we send, and follow the simple instructions. No advanced tech skills are needed.
We will even have a test run with you prior to your mediation if necessary. So that you know exactly what to do and you feel comfortable using the platform.
It depends on the case, but most sessions last between 3 to 6 hours. Complex disputes may require more time (but typically not more than twelve hours) through our online dispute resolution services.
In most cases, we can arrange your online mediation UK session within 14 days of contact. Simply reach out, and we’ll guide you through the next steps.
We can even do it within 14 days of contact, however, we need to send you paperwork, you need to sign the agreement to mediate & return the same, pay, send us the case documents, so less than 14 days may feel too rushed for you.
