Building
Mediation
- Save thousands of pounds.
- End your building dispute of any nature in 1 day.
- Our building mediators can mediate for you within 14 days of contact.
- No more stress, worry & sleepless nights.
- Mediate from anywhere, even your own home.
- No Court, solicitors or surveyors.
- 100% Confidential & No Obligation
Building Disputes
Building mediation, building, builder disputes whether commercial or residential, can get extremely complicated. As well as expensive and stressful very quickly. An original agreement, contract, written or oral, can vary as the building project goes on. Amendments, extras, changes, updates can easily get confused, misunderstood and miscommunicated.
Temporary Accommodation
Worst case scenario you may have to move into temporary accommodation, if your house is not habitable. We have mediated every possible type of building dispute, with values ranging from a few thousand pounds, right up to multi million pound builds, refurbishments & renovations.
Extras, Demanding Money
Extras unexplained, double counting or false charges? Demands for more money, no receipts? Correct building certificate, gas, electricity certificates not granted, given? Contract breached, corners cut, delays? Builder disappeared, avoiding you, not returning calls?
Issues Not In Control
Customer keeps asking for extras, refusing to pay for them? Demands for a partial or full refund? Contract breached? Delays, beyond your control, weather, act of God, materials not received? Customer disappeared, avoiding you, not returning calls?
Builder Dispute Delays, Incomplete Works
Leading to severe delays, incomplete, and defective work, typically a breakdown in communication between client & builder will ensue. Possibly leading to the builder being asked to leave the project site. Or the builder refusing to return. Demands for a refund, or more money to be paid at this stage are not uncommon, which leaves the project delayed and or unfinished.
Customer Disputes
Deposit taken no building work done? Building work not complete? Building work defective? Drawings, design brief incorrect, not followed? Incorrect materials used, less yet still being charged for them, more, but not applied to your job, cheaper, more expensive?
Builder Disputes
Deposit, staged payment not received, cheque bounced? Customer not supplied materials, correct plans, drawings? Customer won't listen, wants to cut corners? Wrong materials supplied, quantity, cost?
CERTASS
We have been providing mediation services to Certass since 2017. Between consumers & trades persons. We are the only designated mediation provider working in partnership with Certass. Certass is a UKAS approved Certification Scheme that checks individual contractors & companies competence against set standards. Certass checks that your chosen home improvement contractor is competent to carry out your door & window replacement. Giving reassurance to homeowners that the contractor is checked & certified.
BUILDING MEDIATION VIDEO
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NAME TO VIEW THEIR WHOLE CV
Director, International Commercial & Workplace Mediator & Trainer
Director of Trust Mediation, Commercial Mediator
Commercial Mediator & Accountant
Arbitrator, Adjudicator, Med – Arb specialist
Our Building Mediation Services Have Helped
The claimant (C) was a builder who was a close relative of the defendant (D). A contract of £49,000 was drawn up between the two, for a significant refurb / extension of D’s property.
Several issues came into play, whereby after several delays, the specification not being followed and defects in installations of fixtures and fittings. The D refused to pay C any more money.
C was out of pocket and refused to continue to do work unless he was paid up to date. Leaving D’s house unfinished, with a toilet not working and the hot water working when it choose to. Six years later, other family members involved who tried to bring the parties to an agreement failed. This mediation took place in person, and settled within two and a half hours. Read the testimonial here.
The Claimant was a Building Company contracted to carry out certain elevation works at the Defendants premises the quotation for the same formed part of the documentation attached to the Particulars of Claim.
The claim from the Claimant was for additional works which the claimant says were authorised by the Defendants and which was clearly stated on the documentation attached to the Particulars of Claim totalling the sum of £19,411.00.
The provisional offer to accept £4,000 plus vat on terms was withdrawn and it became clear that there would be further sums payable of £2,000 plus vat in addition to the sums on the original extra’s list. To date no proposals had been put forward by the Defendants to pay and discharge the same.
The Defendants contended that only certain additional works were authorised and the same forms the subject of the defence and the Defendants have limited the amounts to which they say that they authorised the same.
This project was Grant aided up to 80% and the balance being utilised and paid by way of a tax right off accordingly the Defendants would not have to have paid anything for the substantive works and the extra’s are extra’s that were authorised on site contemporaneously to the Claimant or the Claimant’s Director and or Workmen. The mediation took place in person, took just under four hours and settled.
Another example of how online mediation is just as effective as a mediation in person. The claimants had their kitchen refurbished, however they alleged it did not go according to plan.
They claimed that the defendant building company, had not finished the works, and some of it was defective. Within two hours the £10,000 claim, had been settled via Zoom.
An acrimonious £60,000 dispute over the remodel of a residential property.
Works were commissioned for the garage, kitchen, lobby and bathroom, alongside a bedroom extension with an ensuite bathroom. The project ran into a number of issues, namely repeated delays, issues arose over the completion of the works, the standard of the works, the contract price and extra work undertaken which was all in contention.
Reluctantly the claimant commenced proceedings as through his direct communications the matter was not moving anyway forward, even through litigation the process was slower than anticipated. Read the testimonial here.
contract, construction dispute.
building dispute.
The Claimant (C) claimed the Defendant (D) borrowed £25,000 from him and still owed him the same. The D disputed this, claiming the parties entered into a contract for the D to do building works on the C property and therefore the debt was extinguished. C denied any works were done, nor was there a contract. The mediation took place in person, the majority of it was conducted in Punjabi, after three hours a settlement was achieved.
A builder dispute over alleged monies outstanding and defective works. The claimant was the builder company, the defendant the residential home owner. It was vehemently alleged that £30,000 was still due for the works undertaken.
The defendant stated that although some money was due, he refused to pay, due to the sheer list of defects. An in person mediation, taking three hours which settled.
What Did The Building Dispute Clients Say?
Cliff Morris, Associate, Southampton
Helen O Brien-Quinn, Solicitor, Telford
