Secure Online Mediation
Services in the UK
- Join your mediation session from anywhere, even your sofa.
- Not tech-savvy? No problem, just click once to join.
- Cut costs on solicitors, venues, travel, and food.
- We start your online mediation UK session within 14 days.
- No more anxiety, delay, or sleepless nights.
- Skip the courtroom and employment tribunal completely.
How Online Mediation Works?
Our mediation online services are hosted through Zoom, the trusted video conferencing platform. Each party, whether individuals, employees, or companies, is placed in a secure virtual room with their legal advisor or representative. Our online mediators manage the session by moving participants between private and joint rooms as needed. This setup mirrors the format of an in-person mediation, allowing for confidential conversations and productive negotiations at every stage.
What You’ll Need to Join?
Taking part in online mediation UK is simple. Before your session, you'll receive an email with your Zoom link, meeting ID, and password. To join, you’ll need a smartphone, tablet, or computer with internet access. If you're not confident with technology, don’t worry, just click the link and enter the details provided. Our online mediation platform is easy to use, even if you’ve never used Zoom before.
Why Clients Prefer Online Mediation Today?
More clients across the UK are turning to virtual mediation services for one clear reason: convenience. No travel. No venue bookings. No wasted time. You can join from your office or home and still achieve the same legal resolution outcomes as in-person sessions. Plus, online mediation reduces tension between parties by eliminating face-to-face confrontation. It’s efficient, discreet, and fits today’s busy, remote-first lifestyle.
When Online Mediation Makes Sense?
Online dispute resolution services are ideal for a range of situations, when parties are in different cities or countries, when time is limited, or when someone has mobility, health, or travel issues. Even urgent workplace disputes can be resolved quickly without the delay of scheduling in-person meetings. The flexibility of virtual mediation makes it a smart, practical choice in today’s legal landscape.
ONLINE MEDIATION VIDEO
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Director, International Commercial & Workplace Mediator & Trainer
Psychotherapist, Coach, Commercial &
Workplace Mediator, Barrister (non-practicing)
Director of Trust Mediation, Commercial Mediator
Dentist & Commercial & Family Mediator
Supervisor, Commercial, Workplace & Family Mediator
Benefits - Online v In Person Mediation
Feature
Convenience
Speed & Flexibility
Costs
Comfort & Privacy
Accessibility
Online Mediation
- Join from anywhere – your home, office, or while travelling.
- Can be arranged within 14 days. Easier to schedule with fewer logistical barriers.
- No travel, venue hire, or refreshment expenses – just a stable internet connection.
- Some people feel more at ease discussing sensitive issues in familiar surroundings.
- Ideal for parties in different cities or those with mobility or health challenges.
In-Person Mediation
- Requires travel, time off work, and coordinating a physical location.
- Scheduling can be slower due to venue booking and diary conflicts.
- Involves additional costs for travel, venue, and other on-site needs.
- A face-to-face setting may feel more formal and less private.
- Not always accessible for those with limited mobility or living remotely.
Our Online Mediation Services Have Helped
This mediation took place on the 30th April 2026 concerning a builder dispute. A contact for £110,000 was entered into between the parties on the 6th February 2025.
As the renovations continued a number of issues surfaced. Resulting in the final payment of approximately £11,000 being withheld by the homeowner. With the allegation of defects and inferior materials being used.
The claimant suspended works. The defendant claimed they asked the claimant to stop works.
The parties argued back and forth which eventually led to a court claim being issued by the building company, this was not only defended but the homeowner issued a counter claim for £12,500.
- The dispute lasted for 6 months since the claim was issued.
- The mediation took 3 hours in contrast.
- The matter was resolved by way of a Tomlin order.
Mediation Questions & Further Information
Online mediation is a dispute resolution process held over video conferencing platforms like Zoom. It allows parties to resolve conflicts from different locations with the help of a trained mediator.
You’ll need a device (computer, tablet, or smartphone), an internet connection, and access to Zoom. Before the session, we’ll send you a meeting link with all the login details to join our online mediation platform.
Yes. All sessions take place in secure digital rooms. Only the involved parties, their legal representatives, and the mediator have access. Confidentiality is strictly maintained in all online mediation services.
Our online dispute resolution services cover a range of issues, including contract disputes, employment conflicts, partnership disagreements, and more. If it can be mediated in person, it can likely be handled online too.
Yes. Online mediation services offer the same outcomes as in-person sessions. They’re confidential, legally valid, and often more convenient, especially for people in different locations.
Absolutely. Our virtual mediation services are easy to access. Just click the link we send, and follow the simple instructions. No advanced tech skills are needed.
It depends on the case, but most sessions last between 3 to 6 hours. Complex disputes may require more time (but typically not more than twelve hours) through our online dispute resolution services.
In most cases, we can arrange your online mediation UK session within 14 days of contact. Simply reach out, and we’ll guide you through the next steps.
