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Mediation Case Studies

Birmingham Mediation Contract Dispute

The Problem – Birmingham mediation was required for a contracts dispute between the Birmingham based claimants who sued the defendants for £43,500 in relation to the supply of jewellery and failure by the defendants to send the items who claimed that they had got lost in the post. The defendants were adamant that this was beyond their control and they had fulfilled their legal obligations.The claimants felt that the defendants had not sent the jewellery, did not have it in stock or generally were being dishonest.

The Solution – Mediation was entered into reluctantly by both parties, the difficulty both parties had was they had an ongoing business relationship and relied upon one another frequently.

The defendants did not want to involve their insurers as this could possibly cause them further complications, a deal was struck at £30,000, whereby the defendants agreed to continue to supply the claimants at more preferential rates than they had previously allowing for any loss to be recovered over the course of their future dealings.

Our Approach

  • The mediation took 4 hours compared to the 5 months this Birmingham dispute had already gone on.
  • The mediation cost each party £425.00 each compared to the thousands they had already spent on legal fees and the thousands they would have had to spend had they continued with Court action.