Mediator Harvinder Singh Bhurji

Mediator Harvinder Singh Bhurji

The lead Mediator and Director of Effective Dispute Solutions Limited is Harvinder Singh Bhurji. Since 2002 he has been actively involved in alternative dispute resolution, as a Mediator, Arbitrator, Conciliator, Mediation Trainer, Tutor and Assessor.

Mediator Harvinder Singh Bhurji Mediation Qualifications & Accreditations

Harvinder is a law graduate, a Qualified Dispute Resolver and an Accredited Commercial Mediator through CEDR, the Academy of Experts and the ADR Group, an Accredited Workplace and Community Mediator through UK Mediation, a Mediation Tutor and Accreditation Assessor for the Chartered Institute of Arbitrators Commercial Mediation training programme and is on their approved faulty list for whom he teaches and assesses for in the UK and overseas, as well as a qualified Manager through the Chartered Management Institute and holds a Certificate In Teaching in the Lifelong Learning Sector.

Mediator Harvinder Singh Bhurji Mediation Experience

  • Mediated over 500 civil &commercial, workplace & employment and family disputes across all sectors.
  • Several testimonials recommending Harvinder as a mediator.
  • 90% success rate.
  • Mediated disputes with a value of a few hundred pounds to millions of pounds.
  • Over a decades experience.
  • Experienced in face to face, time limited, court referred & telephone mediations.
  • Mediated disputes between two parties as well as multi parties.
  • Harvinder fluently speaks English as well as Punjabi, understands Hindi and Urdu and regularly mediates with clients who are unable to speak English and only these languages.
  • He has written and submitted mediation articles to various publications.
  • Assisting with the research into Court based mediation schemes commissioned by the then Department of Constitutional Affairs.
  • He and Effective Dispute Solutions Limited hold professional liability insurance, copies of which are available on request.

Mediator Harvinder Singh Bhurji Mediation Panel Memberships

Harvinder Singh Bhurji is a member of the following;

  • The Academy of Experts
  • ADR Group
  • ADR Services
  • Association of Midlands Mediators
  • British Marine Federation Dispute Resolution Scheme
  • CEDR’s 125 mediation scheme
  • CEDR Exchange
  • Chartered Institute of Arbitrators
  • Civil Mediation
  • Council Clerksroom
  • IDRS Immediation
  • Manchester Law Society
  • Mediators In East Anglia
  • National Mediator Database
  • National Mediation Helpline
  • Oxcheps Higher Education Mediation Services
  • Royal Institute of Chartered Surveyors
  • Neighbour Dispute Panel
  • Sandwell Consumer Support Network
  • Sandwell Council’s Housing Arbitration Panel
  • Specialist Mediators

 

Dr Michael Butterworth

Mediator Dr Michael Butterworth is available to undertake all aspects of Commercial, Civil and Community mediation, including claims in the County Court to multi-party, high value claims.  Mediator Dr Michael Butterworth is also able to advise, and negotiate, in most types of dispute and dispute resolution. In the last 12 months Mediator Dr Michael Butterworth has been involved in over 50 disputes and mediated in over 20 of them with a 77% success rate.

Professional Qualifications and Accreditations:

  • 1992 LLM (Cardiff) [Master in Law]
  • 2004 Accredited as a mediator by the Chartered Institute of Arbitrators 2004
  • MCIArb [Mediator Member of the Chartered Institute of Arbitrators]
  • 2006 Accredited as a mediator by the ADR Group

Mediation Experience:

Commercial mediator in a number of disputes including, but not restricted to:

  • Breach of contract
  • Commercial & business, including franchising, finance, & sale & supply of goods
  • Misrepresentation
  • Public services including local authorities
  • Landlord and tenant
  • Supply of services
  • Transport including railways, airlines and aviation
  • Racial harassment
  • Wills and Probate
  • Banking services
  • Contractor
  • Property
  • Building works and services
  • Boundary disputes
  • Institutional
  • Professional disagreement, including partnership disputes
  • Professional fees
  • County Court time-limited (fast tract and multi-track) mediations
  • Multi-party mediations

Carolyn Graham

An accredited (2002) and registered mediator with Centre for Effective Dispute Resolution (CEDR) and accredited (2003) community mediator with Hackney Community Mediation.

A CEDR Solve Mediator and on the mediation panels of ADRChambers, Association of Cambridge Mediators, Effective Dispute Solutions Limited (EDSL), workplace mediation specialists Consensio and Common Ground (formerly Tower Hamlets) Community Mediation.

With a background in the arts & entertainment sector Carolyn applies skills learnt at the sharp end of doing business and combines commercial instincts with an intuitive approach and natural people skills.

She works cross sector and has mediated a wide range of disputes especially employment and workplace (wrongful dismissal; racial discrimination; defamation of character; breach of confidentiality; relationship breakdown; bullying and harassment, capability & performance issues, RTW /sickness absence). Also general commercial (several in arts/media – publishing; TV; film; music industry, theatre); property; inheritance and partnership dispute; landlord/tenant and community.

Carolyn has conducted multi-party mediations, team disputes, telephone mediation and time limited mediation.

Mediation Experience

Carolyn has experience in the following sectors:

  • Business-to-Business
  • Charities
  • Commercial Contract
  • Community
  • Education
  • Employment/Workplace
  • Housing, Landlord/Tenant
  • Media, Sports & Entertainment
  • Partnership
  • Public Sector (Government, local authority, Healthcare)
  • Wills/Probate

Case Summaries – by sector/dispute type

Banking/Corporate Finance/Business-to-Business

  • Dispute between a US based company and a UK based executive recruitment agency regarding disputed levels of commission monies due on an \’introduced\’ candidate
  • Dispute between two company directors and the outgoing Chairman regarding equity shares due on sale of company

Charities

  • Team mediation between 19 staff from one department of a major UK charitable organization
  • Mediation between two colleagues working for national charity, one returning from long term sick leave and where there had previously been allegations of bullying and issues of poor performance

Commercial Contract

  • Dispute between decorating company and a homeowner claiming negligent damage to property
  • Dispute between sports equipment manufacturer and PR consultancy regarding breach of contract/non delivery of services due
  • 3 way dispute between a building construction company, a garage and a construction worker regarding non-payment and poor workmanship
  • Mediation between legal firm and former client regarding non-payment for services rendered
  • Breach of contract dispute between owner of video business and former chairman and finance director regarding latter\’s entitlement to remuneration package/share of proceeds on sale of business
  • Breach of contract dispute between hotelier and company responsible for refurbishment programme
  • Dispute between PR consultancy and a film distribution company regarding non-payment of monies for services rendered
  • Dispute between two property management companies regarding non-payment of rent, repairs and maintenance

Community

  • Mediations involving noise, harassment, anti-social behaviour, pets, children, parking and disputes where cultural and generational differences contribute to the conflict.

Education

  • Post grievance mediation between a University and a senior lecturer regarding allegations of unfair treatment under the disability discrimination act
  • Mediation between two staff members in a primary school where complex personal relationships and issues originating outside of the workplace (including multiple criminal investigations and prosecutions and involving several other family members) had resulted in total relationship breakdown and mutual allegations of harassment within the workplace
  • Team mediation between 12 University lecturers where relationships and trust had broken down
  • Mediation between four colleagues working in a refugee student support unit within a University
  • Mediation between a University Departmental Director and his deputy to help re-establish working relationship following unsuccessful grievance taken out by the latter against the former

Employment/Workplace

  • Pre-tribunal race discrimination claim by employee of international IT company
  • Mediation between 2 remote team members of an International company: a senior manager based in Holland and a UK based direct line report over allegations of bullying and in order to help the line report reintegrate back into the workplace after stress related sickness absence
  • Post ET claim by senior partner of international company for damages for wrongful dismissal
  • Mediation between two staff members bringing mutual grievances against each other for breach of confidentiality, harassment and abuse of authority
  • Mediation between non-executive CEO and her secretary to help reintegrate the secretary back to her original department after relationship breakdown and subsequent 6 month secondment to another department
  • Mediation between joint CEO\’s of a theatre company where the relationship had broken down amidst highly emotional and mutual allegations of bullying and intimidation
  • Mediation between manager and line report in NHS trust hospital regarding issues of performance management and allegations of failure to follow due management process

Housing, Landlord/Tenant

  • Dispute between UK landlord and former tenant, now resident in the US, regarding non-payment of rent
  • Dispute between housing association and tenant regarding levels of compensation due following flood damage to property
  • Dispute between landlord and tenant regarding a disputed rental over-payment
  • Tenant/Landlord dispute with tenant seeking damages for disrepair and an order for remedial work

Media, Sports & Entertainment

  • Breach of contract co-production dispute between European TV company and UK film production company
  • Copyright dispute between songwriter/record producer and a former band member claiming co-authorship of song (subsequently recorded by top selling artist) and entitlement to ensuing publishing and recording royalties
  • Alleged breach of contract between actor and theatre company where the actor thought he\’d been verbally offered an engagement but the theatre company had not
  • Dispute regarding non-payment of royalties between author and famous TV personality and publishing company
  • Dispute between PR consultancy and a film distribution company regarding non-payment of monies for services rendered

Partnership

  • Dispute between two partners and friends regarding division of assets on dissolution of partnership
  • Dispute between two former partners regarding alleged breach of fiduciary duty and breach of intellectual copyright
  • Dispute between two partners following the joint purchase, refurbishment and sale of a property

Public Sector

  • Breach of contract dispute between public sector funding body and regeneration consultancy
  • Mediation between government department and former employee claiming compensation for alleged disclosure of confidential information
  • Team mediation involving 10 GP\’s, recently amalgamated from 3 separate practices into one group practice
  • Mediation between two colleagues in NHS trust hospital where relationship breakdown was seriously impacting on productivity of department and consequently, on financial stability and credibility or organisation

Wills/Probate

  • Mediation involving 9 family members regarding the mutual inheritance of a property abroad where some family members wished to retain the property as a family holiday home, some to run the property as a commercial concern, and some to sell
  • Mediation between mother and daughter regarding disputed division of financial assets following the death of the husband/father.
  • Mediation between twin brothers regarding disputed will of recently deceased mother

Personal Style and Feedback

Carolyn is a calm and clear thinker who can quickly help parties get to the heart of an issue. A creative and pragmatic mediator, she combines a willingness to think ‘outside of the box’ with a common sense approach that encourages parties to reach realistic settlement on soundly commercial terms.

Clients value her friendly, straightforward style, highlighting her ability to build rapport, her calming influence when tensions are running high and her ability to keep proceedings constructive and focused on achieving resolution.

Comments include:

“I just wanted to say thank you from the bottom of my heart for providing the mediation and support last week, I cannot express to you enough how it has helped me” client

“the mediator was brilliant” client

“has good instincts about what matters and what is going on between teams and parties” client

“A very straight forward approach which never obscured the way ahead and left both parties able to decide on an acceptable resolution” solicitor

“As a means of finding common goals and moving forward, I cannot praise this process highly enough. It is amazing, it’s not a case of winning or losing, it’s a case of moving forward – something that I was previously unable to do” client

“Built rapport very well” client

“She is very friendly but quite firm and is good at keeping everything right on track” client

“(the mediation)… was very well run and the mediator did a great deal to put us at our ease throughout the process. She achieved the right balance of control and flexibility to make us feel that we were working within a structure and yet still had enough control ourselves to take it in the direction we were comfortable to go. She also had a very calming influence on everyone there”  client

“..dealt with the authority problems really well” client

“I was impressed by the ability of the mediator to grasp and summarise the essence (and the undertones) of what people were expressing” client

Professional Background

Carolyn worked for over 25 years in the Arts & Entertainment industry, working in both the commercial and not for profit sectors – including 10 years as Director at London’s Southbank Centre – with the management of people, of contracts, of relationships and of finance central to all of her roles.

Areas of particular experience include budgeting and financial management (turnover £6million); organisational development and change management; union/employee negotiations; internal/external stakeholder liaison and all aspects of staff management (including appraisal, training, disciplinary, recruitment, mentoring) and team building.

Other Dispute Resolution Experience

As well as her mediation and facilitation work, Carolyn delivers a wide range of in-house and open access training, seminar and workshop activities in mediation, dispute resolution and conflict management. A passionate advocate for the greater use of mediation skills within the workplace, she is a regular speaker on the benefits of mediating conflict and is increasingly being invited to create bespoke mediation skills training programmes for specific sectors and professions.

She regularly chairs and facilitates meetings including board meetings, Away Days and AGMs and is especially adept at handling contentious meetings, helping organisations reach consensus in challenging circumstances and ensuring that meetings deliver tangible outcomes.

Organisations worked with include:

Amnesty International; Arts Council England; At Work Partnership; British Transport Police; CAFOD (Catholic Agency for Overseas Development); Cambridge University; Camden Council; Central & North West London NHS Foundation Trust; Channel 4; Chelsea & Westminster NHS Trust; Comet; DCMS; Department for Work and Pensions; Dudley Group of Hospitals; English National Opera; Hammersmith NHS Trust; Independent Police Complaints Commission; Independent Theatre Council; Kingston University; Lloyds Banking Group; M.S. Society; Northumbria Healthcare NHS Trust; Office for National Statistics; Oxford Brookes University; Poole Arts Centre; Rank Gaming Group; Really Useful Group;  Refugee Action; Royal Free Hospital; Society of London Theatres; Society of Medicine; Southbank Centre; Standard Life Investment; Theatrical Management Association; University of Wales Institute, Cardiff;

Skills and Interests

Carolyn has a working knowledge of French (‘A’ level and London Chamber of Commerce & Industry ‘Intermediate’ level). She is a CIPD qualified facilitator and is CMI trained in designing and delivering training. Out of work interests include Arsenal, singing in the choir Eclectic Voices, food and drink and collecting jewellery.

Michael Mccourt

Judicial mediation, as a deputy district judge and a commercial and family (‘hybrid’) mediator Mike continues to add to his thirty years plus dispute resolution experience obtained as a solicitor and fellow of the Chartered Institute of Arbitrators the prestigious global organisation.

His experience covers a wide range of civil, property, building, and ownership disputes. He knows how the litigation process affects people both financially and emotionally and is able to provide a flexible and friendly approach to encourage the parties to achieve the best possible outcomes

Professional Background

1979 – Admitted as a solicitor
1993 – Fellow Chartered Institute of Arbitrators
1996 – Higher Courts (Civil Proceedings) Qualification (Solicitor-Advocate)
1997 – MSc Construction Law and Arbitration (King’s College London)
1998 – Deputy District Judge (County Court)
2007 – Accredited Mediator (ADR Group)
2010 – Mediation panel member of Effective Dispute Solutions Limited
2010 – Family Mediator Foundation (ADR Group)

Mike has been involved in a variety of mediations both as an advocate and mediator in construction, property, commercial landlord and tenant, boundary, shared ownership and occupation and Inheritance Act disputes. In addition he has acted in partnership, housing, will, personal injury and insolvency claims disputes.Mike is frequently appointed to perform judicial mediation and early neutral evaluations.

Endorsements

“He presents a relaxed style injecting where appropriate into the process a sense of humour”

“Mike understands the issues quickly and has an ability to listen and focus”

Other Experience

As a deputy district judge Mike determines fast track and small claims cases and encourages ADR in case management. He also conducts financial dispute resolution hearings in matrimonial matters. Having completed the ADR Group’s conversion course Mike is able to offer flexible mediations and timetables for both commercial and family parties and other forms of ADR.

Interests

Mike is a keen cyclist and cook and continues to try and learn Spanish.

Frances Place

SPECIALISMS:

  • Debt/Contract disputes
  • Family Inheritance/Probate
  • Constructive Trusts
  • Equality Issues
  • Employment/Workplace disputes
  • Neighbour disputes

MEDIATION EXPERIENCE:

Founded and managed Family Mediation Department at Lyons Davidson for 11 years. This is now a flourishing and busy department. Versatile and able mediator experienced in a number of different mediation models including: sole mediation, co-mediation (particularly useful for complex multi-party disputes) and shuttle/caucusing.

Following commercial mediation training in 2002, mediated regularly for Devon and Exeter Law Society for their In-Court Mediation Scheme and co-founded the In-Court Mediation Scheme at Bath County Court for commercial cases.

Mediated in a wide variety of disputes including:

  • Employment and workplace disputes
  • Inheritance Act, property and business disputes
  • Disability Discrimination Act disputes and other Equality Act disputes
  • Hundreds of mediation hours mediating in complex family disputes
  • Business/Partnership Disputes
  • Debt/Contract Disputes
  • Environmental Disputes
  • Education Disputes

OTHER INFORMATION:

  • ADR Group Accredited Civil and Commercial Mediator
  • Family Mediators Association Member
  • Reunite Panel Mediator
  • ADR Net Member
  • Family Mediation Council
  • College of Mediators
  • The Law Society’s Family Mediation Panel
  • Civil Mediation Council
  • Mediation panel member of Effective Dispute Solutions Limited

Some feedback includes:

“We thank you for your assistance in this matter, our client has indicated that mediation has been a huge help in resolving this issue.”

“Can I take this opportunity to thank you for navigating us through these difficult matters, your determination to find common ground and resolution, and the support and encouragement you have given.”

“Thank you for helping us to reach an early settlement which we both feel is fair.”

“Thanks for the professional way in which you have handled this matter.”

“Many thanks for all of your help.  We could not have wished for better support.”

“I really feel that coming to see you we have progressed.”

PROFESSIONAL BACKGROUND:

  • 1982 to 1987 – Kinsley Smith & Co, Gillingham, Kent
  • 1987 to 1996 – Battens, Bristol
  • 1996 to 1999 – Wood Hodkinson & Co, Bristol
  • 1999 to 2010 – Lyons Davidson
  • 2010 to Present – Progressive Mediation

Qualified as a solicitor in 1982. Experience in PI, Landlord & Tenant, Consumer and Family disputes.

Umran Sadiq

CAREER AND PERSONAL OVERVIEW

From a grammar school background Umran studied law in Leicester and Birmingham. He commenced his training contract at Southall & Co solicitors (Birmingham) in 1996 and upon qualification as a solicitor in 1998 was entrusted with a management role at one of the Firm’s offices. In 1999 he joined Davisons Solicitors (Birmingham) and within one year was running the civil litigation group at the Firm. He became a partner in 2004 and currently manages two key offices. He continues to head the litigation team and is also responsible for the Firm’s risk management and professional indemnity affairs.

Umran acquired accreditation as a mediator from ADR Chambers (UK) Ltd and is a member of the Association of Midlands Mediators as well as a mediation panel member of Effective Dispute Solutions Limited.

Umran has a wide range of experience in general civil and commercial litigation with a particular specialism in construction and property disputes, professional and clinical negligence cases, personal injury, contested probate and Inheritance Act claims and employment issues.

Working in the litigation field Umran has also acted as a Solicitor Advocate on numerous occasions including successfully representing clients at trial.

The substantial experience acquired as a mediator, solicitor and advocate, in addition to key skills as a negotiator in litigation, with good interpersonal skills enhance the abilities necessary as a mediator to provide parties with great prospects of successfully settling their dispute at mediation.

MEDIATION EXPERIENCE

Umran has been involved in numerous mediations covering a wide variety of areas in general civil and commercial litigation, acting in both a representative capacity and as mediator and/or assistant mediator.  Examples of a few of the mediations include:

  • Commercial dispute between hotel owners and architect about delay in preparation of plans and obtaining planning permission for hotel extension (£2 million claim);
  • Construction dispute between a property owner and builder with regard to standard of refurbishment works (£500,000 claim);
  • Commercial Lease dispute for forfeiture with possession action in relation to a public house with counterclaim for breach of trade support agreement and misrepresentation;
  • Commercial dispute arising from illegal forfeiture action with counterclaim for payment and apportionment of rental liability (£100,000 claim);
  • Professional negligence claim against a firm of solicitors for under-settling of personal injury claim for their client (£25,000 claim);
  • Disputed probate and Inheritance Act claim brought by former wife against the Deceased\\\’s Estate;
  • Employer and employee dispute involving respective disciplinary and grievance procedures being pursued;
  • Family dispute between brother and sister in relation to testamentary wishes of parent in contested Will and in relation to running of family business;
  • Contractual dispute between builder and property owner in relation to works, fees levied, disputed additional fees with counterclaim for refund of monies (£300,000 counter-claim).

SOLICITOR ADVOCATE EXPERIENCE

Umran has successfully represented clients as their Advocate at trial, such as for:

  • Claimant in securing full indemnity in a Part 20 Claim against him for the recovery of hire charges paid to hire company asserted by him to have been fraudulently claimed;
  • Claimant in pursuit of personal injury claim under the Occupiers Liability Act and against employer for failing to comply with relevant Health and Safety legislation.

OTHER INFORMATION

  • Good interpersonal communication skills.
  • Additional spoken languages: Urdu, Punjabi and Hindi.
  • Personal Professional liability insurance as a Mediator.

Louisa Taylor

Louisa is an experienced and highly competent mediator with a background in private equity and substantial business expertise and experience at all levels.

Her practice is flexible and focused on the individual needs of the parties having carried out approximately 70 mediations covering a variety of commercial, employment and property disputes.  Louisa stakes her reputation on her integrity, honesty, professionalism and drive to go the extra mile for clients to achieve a workable, cost effective solution for every client.

Areas of Expertise

Employment and Workplace, Commercial, Negligence, Insurance, Property and Inheritance

Accreditation Body

ADR Group and Mediation UK

Qualifications

Qualified Solicitor
BA in French and Italian

Professional background

  • Founder of The Conflict Resolution Company Ltd (Mediation and Training Provider) London 2004-2010
  • Freelance consultant specialising in planning strategy and development within the Public Sector
  • Director of Menasse Business Developments later merging with Senexus Technologies and Consulting, London 2002-2004 (senior strategy and planning)
  • Davenport Lyons 2002 (solicitor in the corporate department)
  • S.J. Berwin 2001-2002 (solicitor in the private equity department)
  • McClure Naismith 1991-2001 (solicitor in the corporate / banking departments)

Recent Mediations

  • Workplace Mediation between three senior managers
  • Employment mediation between Director and Head of Legal of Primary Care Trust
  • Workplace mediation between Assistant Director and Director of Primary Care Trust
  • 20 Director mediation and facilitation between director/shareholders
  • Supply contract dispute: between commercial (PLC) supplier and public body purchaser with ongoing relationship
  • Professional negligence claim involving disputed will
  • Insurance claim and counterclaim: involving car owner and insurance company
  • Contractual claim and counterclaim: involving tenant directors and tenant shareholders of property management company
  • Professional negligence claims: involving solicitors and long standing client
  • Medical negligence claims: involving Strategic Health Authority and parent on legal aid
  • Breach of contract: dispute between charterer and agent of overseas shipping manufacturer
  • Neighbourhood disputes: involving noise, violence and mental health issues

Endorsements

  • “very impressed by the quality of work put in both in the mediation and behind the scenes”
  • “Louisa played a significant role in helping us reach a very useful result”
  • “Louisa displayed real skill and empathy during the mediation… prepared very thoroughly before the mediation”
  • “Louisa was very helpful in guiding the process”
  • “Good mix between presentation and interaction..clear and precise…motivating”
  • “I feel much more equipped to prepare myself and my member company to participate in a mediation”

Panel Memberships

Louisa is a member of Lawworks, a probono mediation panel, the Association of Cambridge Mediators, Camden Mediation service, Effective Dispute Solutions Limited and the panel of TCRC Ltd

Personal Interests

Louisa is married with two daughters. She enjoys travel, plays the piano, loves music and is committed to personal development.