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Mediator Harvinder Singh Bhurji

Mediator Harvinder Singh Bhurji

The lead Mediator and Director of Effective Dispute Solutions Limited is Harvinder Singh Bhurji. Since 2002 he has been actively involved in alternative dispute resolution, as a Mediator, Arbitrator, Conciliator, Mediation Trainer, Tutor and Assessor.

Mediator Harvinder Singh Bhurji Mediation Qualifications & Accreditations

Harvinder is a law graduate, a Qualified Dispute Resolver and an Accredited Commercial Mediator through CEDR, the Academy of Experts and the ADR Group, an Accredited Workplace and Community Mediator through UK Mediation, a Mediation Tutor and Accreditation Assessor for the Chartered Institute of Arbitrators Commercial Mediation training programme and is on their approved faulty list for whom he teaches and assesses for in the UK and overseas, as well as a qualified Manager through the Chartered Management Institute and holds a Certificate In Teaching in the Lifelong Learning Sector.

Mediator Harvinder Singh Bhurji Mediation Experience

  • Mediated over 500 civil &commercial, workplace & employment and family disputes across all sectors.
  • Several testimonials recommending Harvinder as a mediator.
  • 90% success rate.
  • Mediated disputes with a value of a few hundred pounds to millions of pounds.
  • Over a decades experience.
  • Experienced in face to face, time limited, court referred & telephone mediations.
  • Mediated disputes between two parties as well as multi parties.
  • Harvinder fluently speaks English as well as Punjabi, understands Hindi and Urdu and regularly mediates with clients who are unable to speak English and only these languages.
  • He has written and submitted mediation articles to various publications.
  • Assisting with the research into Court based mediation schemes commissioned by the then Department of Constitutional Affairs.
  • He and Effective Dispute Solutions Limited hold professional liability insurance, copies of which are available on request.

Mediator Harvinder Singh Bhurji Mediation Panel Memberships

Harvinder Singh Bhurji is a member of the following;

  • The Academy of Experts
  • ADR Group
  • ADR Services
  • Association of Midlands Mediators
  • British Marine Federation Dispute Resolution Scheme
  • CEDR’s 125 mediation scheme
  • CEDR Exchange
  • Chartered Institute of Arbitrators
  • Civil Mediation
  • Council Clerksroom
  • IDRS Immediation
  • Manchester Law Society
  • Mediators In East Anglia
  • National Mediator Database
  • National Mediation Helpline
  • Oxcheps Higher Education Mediation Services
  • Royal Institute of Chartered Surveyors
  • Neighbour Dispute Panel
  • Sandwell Consumer Support Network
  • Sandwell Council’s Housing Arbitration Panel
  • Specialist Mediators

 

Paul Balen

 
SPECIALISMS:

Dispute resolution; Professional negligence including Clinical Negligence; Product Liability; personal injury; defamation; Sports law, and Commercial Mediation.

ACCREDITED MEDIATOR:

31 March 2004

Mediator Paul Balen CAREER HISTORY:

First Class Honours degree in Law and President of University Law Society at Cambridge. Articled at Freeth Cartwright solicitors in Nottingham 1975; qualified as a solicitor 1977 and became partner, now a member, of what is now Freeth Cartwright LLP in 1980. President of the Nottinghamshire Law Society 2005-6; President Nottinghamshire Medico-Legal Society 2007-8.

OVERVIEW OF EXPERIENCE:

Mediator Paul Balen has long experience in advising in a wide range of complex litigation cases including professional, clinical negligence and personal injury cases, particularly involving medico-legal or product liability issues and also libel and slander.

He has a national reputation for the coordination of multi-party actions and the creation of compensation/alternative dispute resolution schemes in groups of claims including liaison with foreign jurisdictions.

He has a wide interest in sports law, including acting from time to time in disputes involving international sportsmen in the rugby, cricket, shooting and football fields.

He has extensive experience in dispute resolution in particular in negotiating and implementing settlement schemes involving both public bodies and commercial (and international) insurers.

Recent settlement schemes include:

  • for the parents of Beverley Allitt’s victims
  • recipients of 3M hip prosthesis
  • recipients of Trilucent breast implants
  • Leicester cervical smear patients.
  • Leicester children wrongly diagnosed with or treated for epilepsy.

Mediator Paul Balen MEDIATION EXPERIENCE:

Paul has mediated a wide variety of mostly commercial based disputes including:

  • Contractual dispute between driving school and ex-instructor;
  • Commercial dispute over faulty servicing of laser cutting machine and counterclaim for loss due to downtime
  • Computer software contract dispute
  • Commercial dispute arising from installation of alleged faulty boiler
  • Construction contract dispute between supplier of timber frames and builder with counterclaim
  • Personal injury following assault
  • Employment dispute/dismissal of director
  • professional negligence dispute between householder, architect and builder
  • Share valuation dispute between directors and former director/shareholder
  • Postgraduate student in dispute with University over degree award

OTHER INFORMATION:

ADR Group registered mediator; member of the Sports Resolutions Panel, Association of Midlands Mediators, Effective Dispute Solutions Limited and Clerksroom Specialist mediation panel.

Senior Fellow Association of Personal Injury Lawyers; Public School Governor and Chairman; Chairman of I.T company.

BOOKS

“Multi Party Actions” (Legal Action Group 1995) with McCool and Day

“Know How for Personal Injury Lawyers – Conditional Fees” (Longmans) (1997) (chapter on conditional fees)

“The Plaintiffs Solicitors’ View” – chapter in Clinical Risk Modification (1999)

“APIL Guide to Fatal Accidents” – chapter on Inquests (2002)

“APIL Guide to Clinical Negligence” to be published by Jordans 2008 (General Editor)

CASES

Stobart v Nottingham Health Authority (1992) 3 Med LR 284 – discovery of medical records before inquest

AB & ors v John Wyeth & os (The Benzodiazipine Litigation) (CA) LTL 20/10/92: TLR 20/10/92 – cut off dates

B & Ors v John Wyeth & os – CA (1992) 1 All ER 443 – discovery of statements referred to in experts reports in group actions

AB & ors v John Wyeth (CA) (1994) 5 Med LR 149 striking out prescriber claims in group action v manufacturers

Heer v Tutton CA (1995) 4 All ER 547 – Striking out after agreement to extend time for defence Or 9r12

Foster v Biosil (2001) 59 BMLR 178 – definition of defect under Consumer Protection Act

A v National Blood Authority (2001) 3 All ER 289 – 2 of the lead cases in seminal group claim defining defect under Consumer Protection Act

Briody v St Helens etc HA (CA) (2002) 2 WLR 394 – recoverability of costs of surrogacy

Sayers & ors v Merck & os (CA) (2002) 1 WLR 2274 – costs orders in group actions

Khan v Secretary of State for Health [2003] EWCA 1129 (Court of Appeal) – Art 2 HRA and inquests- liability of state to fund representation of bereaved relatives at inquests

A & others v University Hospitals of Leicester NHS Trust (2005) EWHC 1416 (QB) Cox J – approval of settlement scheme for the Leicester Children’s epilepsy claims

O’Byrne v Sanofi Pasteur MSD Ltd COURT OF JUSTICE OF THE EUROPEAN COMMUNITIES(FIRST CHAMBER) Case C-127/04 – definition of and date of supply of a product under the Product Liability Directive/ Consumer Protection Act 1987

O’Byrne v Aventis Pasteur MSD Ltd HL [2008] UKHL 34 (Court of Appeal) [2007] EWCA Civ 939; (QB) [2006] EWHC 2562 substitution of defendant outside limitation period

Peters v East Midlands Strategic HA and others.[2008] EWHC 778 (QB) the right of a Claimant to claim full damages for future care costs.

Dr Michael Butterworth

Mediator Dr Michael Butterworth is available to undertake all aspects of Commercial, Civil and Community mediation, including claims in the County Court to multi-party, high value claims.  Mediator Dr Michael Butterworth is also able to advise, and negotiate, in most types of dispute and dispute resolution. In the last 12 months Mediator Dr Michael Butterworth has been involved in over 50 disputes and mediated in over 20 of them with a 77% success rate.

Professional Qualifications and Accreditations:

  • 1992 LLM (Cardiff) [Master in Law]
  • 2004 Accredited as a mediator by the Chartered Institute of Arbitrators 2004
  • MCIArb [Mediator Member of the Chartered Institute of Arbitrators]
  • 2006 Accredited as a mediator by the ADR Group

Mediation Experience:

Commercial mediator in a number of disputes including, but not restricted to:

  • Breach of contract
  • Commercial & business, including franchising, finance, & sale & supply of goods
  • Misrepresentation
  • Public services including local authorities
  • Landlord and tenant
  • Supply of services
  • Transport including railways, airlines and aviation
  • Racial harassment
  • Wills and Probate
  • Banking services
  • Contractor
  • Property
  • Building works and services
  • Boundary disputes
  • Institutional
  • Professional disagreement, including partnership disputes
  • Professional fees
  • County Court time-limited (fast tract and multi-track) mediations
  • Multi-party mediations

David Daly

Mediator David Daly SPECIALISMS

Property, Commercial, Employment/Discrimination YEAR OF PROFESSIONAL ACCREDITATION: 1979
YEAR OF MEDIATOR ACCREDITATION: 2004

Mediator David Daly CAREER HISTORY

Captain in Army legal Corps 1981-2 (Germany)
Experience in Solicitor’s Office 1982 (Orpington)
Employed Barrister L. B. Bromley 1983-6
Employed Barrister L.B. Southwark 1986-93
Barrister Arden Chambers 1993-5
Barrister Tanfield Chambers 1995 and continuing.

Advising and acting as advocate in a large number of disputes concerning property, landlord and tenant, local government, planning, housing, employment and discrimination, professional negligence, wills and probate.

Mediator David Daly  MEDIATION EXPERIENCE

Total Number of Mediations so far completed as mediator (110+). Please see also Bar Council Website where I am listed as a Mediator in their top category (30 +)

I am on the panel as a Mediator for the following DCA approved organisations: CEDR Solve, Specialist Mediators, ADR Net, Lawworks, Wandsworth Mediation Services and Devon and Exeter Law Society.

My longer mediations have tended to be to do with Land or Employment e.g. boundary disputes, Leasehold Reform Act disputes, Landlord and Tenant disputes, disrepair, stress at work, work-place, contractual bonus disputes.

Some examples of mediated Disputes where I acted as Mediator: a disrepair dispute which lasted 8.5 hours, involved 4 parties and was originally valued at £200,000. An agreement was achieved.

Dispute between Housing Association and Leaseholders over disrepair of 250 dwellings – originally valued at £5,000,000. The Leaseholders were represented by 5 individuals who had been the leading representatives of the Residents Association which had folded. They intended to reform the resident’s association and persuade the leaseholders to accept any agreement reached. Interestingly the normal position on confidentiality was varied at the start of the mediation to allow publicity to be given to any agreement. Agreement reached at £200,000 after 11.5 hours.

Claim for £200,000 for flood damage to Chemist’s shop. Settled at £103,000 after 8.5 hours-

Dispute between leaseholder and joint freeholders involving 4 parties – originally valued at £200,000. Settlement was reached on the day-3 parties (all freeholders and family members) would each pay £22,000 to 4thparty (a Leaseholder-one of the biggest property companies in London)for disrepair.

Leaseholder dispute in which a leaseholder claimed damages from the owner of the flat above, whose building works had caused the ceiling to fall in. The consequential noise and disturbance was the main subject of the dispute. Mediation settled on the day.

Commercial leaseholder claim arising out of the fact that the lease had made no provision for access to the toilets for office staff. Also included claim for disrepair. Settlement was reached on the day.

Dispute under Leasehold Reform Act regarding claim to purchase the freehold of a property worth £200,000. Settled on the day of mediation.

Bitter and complex dispute between two neighbouring building companies over rights of access and inappropriate erection of scaffolding. Mediation settled on the day.

Two neighbours had locked horns in the Chancery Division of the High Court on the issue of refusal of access to back garden and boundary encroachment. Settlement was reached on the day

Dispute under the European Agency Regulations involving payment of fees to an agent by his principal. Settlement on the day of mediation.

Claim alleging bullying and unfair dismissal against the Chair of the Management Committee of a Charity. The matter was resolved with agreement at the end of two separate mediation appointments.

Constructive dismissal and stress claim.  Settlement was reached on the day.

Trusts of Land and Family Provision dispute-estate worth £250,000. Deceased died at 42 leaving alleged partner, Mum and Dad and his two Brothers. Two Brothers denied relationship with partner existed over 2 years immediately before death. Agreed  partner should have house + £30,000 -no costs either side.

Freezing Injunction sought where allegedly negligent Solicitor had placed charge on house for unpaid fees. Freezing Injunction lifted by agreement. Company to whom charge had been sold receives £70,000 and charge removed. Mediation lasted 8 hours and occurred on the coldest and snowiest day in London for 18 years

Damages claim under Data Protection Act. Alleged by Claimant because she had been put on a list by a finance company in error as a bad credit-risk for 2 years she had lost the chance to purchase her Council house. Damages claimed at £360,000. Settled by agreement at £20,000 each side to bear their own costs.

Mediator David Daly  Court Schemes in which he has participated as a Mediator:

  • Hitchin County Court
  • Central London County Court
  • Exeter County Court
  • Guildford County Court
  • Basildon County Court
  • Uxbridge County Court.

I devised (using the DCA toolkit) and was the sole mediator for the Small Claims Mediation Scheme at Hitchin County Court dealing with commercial mediations of all sorts e.g. landlord and tenant disputes, disastrous holidays, contractual disputes, goods not fit for purpose, unpaid professional fees, building contracts etc. The Scheme finished in May 2007 with the appointment of an in-house mediator

Also a volunteer Neighbourhood Mediator with Lewisham Lamp

Personal Style and Feedback

“David has authority when dealing with procedural issues but he is not authoritarian. Parties find it easy to relax with him. He likes to work hard for agreement and does not let the grass grow under his feet.”

“I would like to personally thank you for your enthusiasm, flexibility and hard work”

“You are the “smiliest” mediator I have ever met!”

“I would characterise the mediator’s style as relaxed, informal, sensible and encouraging”

“He was very approachable, used plain language for litigant in person and gave helpful time warnings”

Training:

July 2002 – Mediation Course provided by the General Council of the Bar (1 day)
August 2004 – CEDR Accredited Commercial Mediator
April 2006 – CEDR Registered Commercial Mediator (Registered status no longer exists)
July 2007 – ADR Group Commercial Mediator

I have a special interest in time limited mediation and have appeared on a panel during a training event provided by Lawworks answering questions on small claims mediation alongside James Rustidge of Manchester County Court. My CPD Mediator Training is currently fully up to date

Mediator David Daly Memberships

Housing Law Practitioners Association
Employment Law Bar Association
Planning and Environment Bar Association
Administrative Law Bar Association
Civil Mediation Council
Mediation panel member of Effective Dispute Solutions Limited

Roger Fielder

Current

Non lawyer independent commercial mediator

Sole proprietor Chartered Surveyor, practising from home, undertaking surveys, reports and valuations of residential property, mainly for private clients, also property based disputes, acting for parties in cases of main contractor – sub contractor, contractor – client, neighbour disputes including boundaries and hedges, and professional negligence claims etc.

Previous

Chartered Surveyor, qualified 1967, and a partner with several practices, the last with offices in Bristol, Clevedon and Weston-super-Mare, before retiring in May 2007 to work from home.

Mediation Experience

ADR Net Group accredited mediator 2007, also signed up through ADR Group to undertake mediations through the National Mediation Helpline and a pro bono mediation scheme run by the University of West of England’s Law School.  Mediation panel member of Effective Dispute Solutions Limited.

Mediation Style

Roger’s mediation style is commercially focused and realistic, yet at the same time friendly and relaxed. He actively encourages each party to consider the outcome and the consequences of a failure to reach agreement including litigation costs, and continuing time and ongoing emotional stress to each party.

Phil Hesketh

Professional Mediator accredited by ADR Group in 2006 with 19 years experience as a civil litigation solicitor.

Highly motivated with an energetic, empathetic and creative style.

Became a full time mediator in 2008. Acted as Lead Mediator in a range of cases including personal injury, partnership disputes, employment, professional negligence, landlord and tenant, commercial contract claims, boundary disputes and probate claims.

Writes extensively on mediation for the The Law Society, the Association of Personal Injury Lawyers, The Costs Lawyer Magazine, Butterworths and The Local Government Lawyer. Regular contributor to on-line magazine PI Brief Update Law Journal. Provides in-house training on mediation to law firms and other mediation users and observation opportunities for newly qualified mediators.

SENIOR SOLICITOR & MEDIATOR CLARKSON HIRST SOLICITORS, LANCASTER – 2003-2008

Senior solicitor in the litigation department. Varied caseload of personal injury and general litigation matters, including fatal accidents, employers’ liability, road traffic accidents, public liability claims, contractual disputes and employment matters.

Advocacy included interlocutory hearings and CICA final appeal hearings. Responsibility for development and marketing of the personal injury department and meeting quality standards and for the training and development of staff. Developed commercial mediation business.

SENIOR SOLICITOR RUSSELL JONES AND WALKER, MANCHESTER – 2000-2003

Managing solicitor of the personal injury fast track claims department. Responsible for management of the fee earner team and support staff. Handled own caseload of Multi Track personal injury claims, predominantly employers’ liability, stress related illness and road traffic accident. Developed and supervised the specialist CICA team. Responsible for marketing to institutional clients.

Developed fee tracking software database and implemented it firm wide, designing and delivering the associated training nationally. Responsible for staff development and Continuing Professional Development training in the office, writing and delivering training seminars. Recruited and trained new fee earning staff. Member of the senior office management team.

ASSISTANT SOLICITOR THOMPSONS SOLICITORS, LIVERPOOL & MANCHESTER – 1990-1993 & 1995-2000

Completed training and qualified as a solicitor. Handled personal injury claims, predominantly employers’ liability and industrial disease cases. Assisted with multi-party litigation including Hillsborough Disaster and “welders’ lung” test cases. Acted for successful claimant in House of Lords case of Knowles v Liverpool City Council [1993].

Responsible for office Legal Aid compliance. Introduced cost recovery scheme for funded disbursements. Latterly also head of Criminal Litigation (related to employment) in the Manchester office. Assisted with preparation and delivery of in-house training seminars.

TEACHER OF ENGLISH AS A FOREIGN LANGUAGE MADRID – 1993-1995

Self employed teacher of English as a foreign language.

TRAINEE SOLICITOR PARKERS SOLICITORS, ST. HELENS 1989-1990

Trainee solicitor in general practice.

EDUCATION & QUALIFICATIONS

  • University of Leicester – Law Degree class II(i) Hons, 1988
  • College of Law, Chester – Solicitors’ Final Examination, 1989
  • Metropolitan University of Leeds – Certificate in TEFL, 1992
  • Admitted as a solicitor November 1991
  • Accredited as a Commercial Mediator 2006

MEMBERSHIP ORGANISATIONS & MEDIATION PANELS

  • Association of Northern Mediators
  • Trust Mediation
  • Mediation panel member of Effective Dispute Solutions Limited

VOLUNTARY WORK

  • Pro Bono mediator for LawWorks
  • School Governor

Paul Hughes

Head of Insurance Litigation Department, specialising in personal injury and insurance litigation. Also experienced in claims involving police forces and general civil litigation.

Particular expertise in claims involving psychiatric injuries and fatal accidents.

Has dealt with claims for Chronic fatigue Syndrome and industrial disease.

Represented defendant in landmark ‘stress’ case of Walker v Northumberland County Council, and has been involved in numerous stress at work cases subsequently.

Although current caseload mainly for Defendants, also deals with Claimant cases, and has represented Claimants in the past on the instruction of a trade union.

Experience of dealing with claims against police forces to include false imprisonment, malicious prosecution and alleged assault cases.

DATE OF BIRTH:

1962

DATE OF COMPLETION OF MEDIATION TRAINING:

8th October 1997: qualified in San Francisco.

Accredited by ADR Group.

MEDIATION EXPERIENCE:

Mediation experience includes over 40 mediations to date. Cases mediated are mainly, but not exclusively, personal injury cases. Examples of mediations include:

  • Infant fatality with claim for PTSD by mother. Liability and quantum issues. Mediation lead to settlement after a hidden issue was discovered and dealt with by the parties
  • Stress at work case by teacher.
  • EL claim involving fatal accident. Major issues on both liability and quantum, involving particularly sensitive issues impacting upon dependency claim.
  • Claim for assault, wrongful arrest and malicious prosecution by litigant in person against police force. Claim discontinued at mediation.
  • Personal injury claim with significant quantum issues including suspected fraud / surveillance evidence.
  • Professional negligence action against solicitor and surveyor.
  • Partnership dispute.
  • Landlord and tenant dispute.
  • Acted for one of the parties in the landmark Court of appeal case of Halsey v Milton Keynes NHS Trust / Steel v Joy.
  • 2006: involved in recording Law Society ADR training video for lawyers

CAREER HISTORY:

  • Admitted in 1988
  • Solicitor, Marrons 1988
  • Solicitor, Crutes 1989
  • Partner at Crutes since 1995.

OTHER INFORMATION:

  • Member: Law Society
  • Forum of Insurance Lawyers (FOIL)
  • North East regional representative for FOIL special interest group in ADR since 2000
  • Member of Law Society ADR Committee

Russell Jones

Firm: Fidler and Pepper

Specialisms:

  • Commercial Disputes
  • Insurance
  • Engineering/Manufacturing disputes
  • Property disputes
  • Professional Negligence
  • Partnership disputes
  • Boundaries/title disputes
  • Landlord and Tenant
  • RTA/work/other injury claims
  • Building and Construction disputes

Year of Professional Accreditation: 1984

Year of Mediator accreditation: 2007

Career History:

Sheffield University 1977-1981
Chester Law College 1982-1983
Partner in Litigation and Dispute Resolution Department Fidler and Pepper 1986-date

Extensive experience of advising in a range of both civil and commercial disputes from boundary disputes to breaches of general commercial contracts and company partnership break ups.

Advising in negligence claims to the value of several million pound settlements, with particular expertise in road traffic and work based accidents including involvement in one of the first UK structured settlement cases.

Working in the historic heart of a dominant coal mining community with strong links with Trades Unions, worked with a textile manufacturer to negotiate the withdrawal of a powerful trades union agreement. Success depends upon extensive research and objective risk analysis based on the strength of each case.

Commercially minded with very strong technical knowledge in Engineering and Manufacturing and technical IT expertise playing an integral part in the growth of the firm through IT initiatives.

A practical, lateral thinker with the inner strength to see things through, supported by excellent time management skills. A calm and gentle disposition, inquisitive and thorough, quickly building up knowledge through well developed listening skills.

Sarah Langeveld

Mediator Sarah Langeveld. Mediation Leicester,  twenty years experience in Sales and Finance in a global retail bank, supporting external customers, staff members and internal clients of the Finance function. Recognised as delivering outstanding customer service and utilising a wide range of skills to add extra value to Finance roles.

Expertise includes communicating finance & financial issues to non-finance managers, through the use of transparent business modelling and the development of intra-company relationships.  Also, ensuring Finance is a well-respected, key player in the Business at all times.

ACHIEVEMENTS

Financial Management

  • Delivered £1.25m cost saving, through identifying and championing a revised Debit Card strategy;
  • Audited the marketing spend process on behalf of Group Services, identifying areas for improvement and implementing a plan which resulted in the prevention of up to £5m unauthorised spend;
  • Produced robust models for complex financial issues, including pricing decisions, resulting in a deeper understanding of the Business\’ dynamics and the ability to deliver sound pricing decisions.  This contributed to the closure of a £500m+ income gap left by the low base rate environment.

Stakeholder Management

  • Recognised as being instrumental in building broken relationships within the Bank, bringing about cost synergies of up to £1m and improved communication;
  • Played a key role in shaping the Personal Retail Banking strategy through close stakeholder management, delivering robust modelling and enabling the bank to successfully re-launch its Current Account range, thereby filling a £300m p.a. income gap, projected for future years;
  • Renegotiated an £80m transfer pricing arrangement between two clusters in the Company. Liaised with the Group Chief Financial Officer and other Finance Directors, facilitating the successful negotiations, including attending all meetings.

Planning

  • Re-engineered the Short and Medium Term Planning process, introducing new methods of collation and calculation of the £2bn income target. Maintaining close collaboration with the Business at every stage resulted in them buying in to the stretch target, which was achieved;
  • Building a number of robust financial models for understanding project impacts, providing challenge where appropriate and ensuring Value Based Management principles applied. This ensured that the £5m Strategic Investment budget provided maximum contribution to the Retail Bank\’s target of increasing income by 10% p.a.

Quality Improvement

  • Re-designed the financial reporting throughout the Marketing and Product functions, enabling them to understand and act on their financial results more quickly;
  • Delivering clear and concise training to non-finance managers and staff in finance fundamentals, to enable them to have a clearer understanding of their business and responsibilities;
  • Winner of 2 national awards for driving performance within the Finance function.

Team Working

  • Utilisation of non-technical skills to enhance team performance, resulting in recognition as a high performing team with 4 associated awards;
  • Championing the drive for a Company-wide mentoring scheme for people studying for accountancy exams.  Coach-mentoring up to 5 studiers based in the Midlands, with all of them completing their exams successfully.

Mediator Sarah Langeveld CAREER HISTORY

3600 Business Solutions Ltd (Business Consultancy) Managing (Sole) Director 2009 – date

Barclays Bank plc (Retail Banking Senior Finance Business Partner, Retail Products (Cards & Savings 2007 – 2009

Senior Finance Business Partner, Retail Products (Strategy) 2004 – 2007

Business Performance Analyst, Retail Banking 2004 – 2004

Finance Business Partner, Retail Products (\”Openplan\”) 2002 – 2004

Finance Analyst, Marketing 2000 – 2002

Branch Network roles, including Branch Manager and Mortgage Manager 1990 – 2000

Mediator Sarah Langeveld QUALIFICATIONS AND CPD

  • Association of Chartered Certified Accountants
  • Neuro Linguistic Programming (NLP) Practitioner
  • ADR Group Accredited Mediator
  • Chartered Institute of Personnel and Development,
  • Certificate in Coaching & Mentoring (due to complete June 2010)
  • Microsoft Excel, PowerPoint & Word; SAP R3 & SAP BW – highly competent user
  • Mediation panel member of Effective Dispute Solutions Limited

Robin Lea

Professional background – Current

  • South West Mediation, independent commercial mediator
  • A wide range of mediation experience and a high settlement rate
  • Substantial commercial / industrial management experience at Director level
  • Independent consultant – managing and advising industrial and commercial organisations at the sharp end – including business planning and development, corporate strategy and organisational restructuring

Previous

  • Until August 2005 Dispute Resolution Unit Business Manager and Mediator with Lyons Davidson, Bristol. Set up ADR unit from scratch in 2001
  • Experience with Trades Union disputes and negotiations with EEF, Bristol
  • International business consultancy. USA, Australia and Europe
  • Managing Director of medium sized business for ten years
  • Wide experience in HR field as HR Director

Mediator Robin Lea – Mediation Qualifications

  • CEDR accredited mediator 2003
  • ADR Group accredited mediator 2004
  • CEDR Time Limited Mediation Training – July 2004
  • CEDR Court annexed / time limited mediation Training – July 2004
  • Member Civil Mediation Council
  • Mediation panel member of Effective Dispute Solutions Limited
  • South West Mediation panel member

Mediator Robin Lea – Mediation Experience

  • Completed over seventy mediations and achieved a settlement rate of 80% including:
  • Building & construction disputes
  • Family business / partnership dispute
  • Commercial contracts disputes – Landlord & Tenant
  • Professional negligence claim
  • Supplier / customer disputes
  • Environmental /contamination disputes
  • A variety of Court annexed / time limited mediations
  • Advising Bristol County Court in setting up Court annexed mediation scheme 2003
  • Advising Bath County Court in setting up Court annexed mediation scheme 2004/5
  • Gloucester County Court DCA Mediator Rep for Mediation Awareness Week 2006
  • DCA /HMCS appointed mediation rep Bath CC & Court Steering Group Committee Member Dispute resolution / mediation presentations to various local Business groups
  • South West Mediation services, equally covers the whole UK

Mediation Style

Robin’s mediation style is commercially focused and pragmatic, yet friendly and relaxed.

He encourages each party to assess their litigation risks and seek commercially viable solutions.