Insurance
Transport Dispute
Case Study

Insurance mediation was required for a transport dispute. A transportation company had their insurance removed incorrectly following an accident of one of their Lorries and a subsequent audit of all their fleet. One of the conditions of insurance was to only provide insurance cover for all vehicles providing they were 3 years old or less.

The vehicle in question which led to all of this was nearly 4 years old, the claimants advised that vehicle alongside a few others was insured under a different policy with the same insurer, once the mistake had been established and rectified some 25 days later, losses in terms of business revenues had spiralled and a claim of £170,000 was made.

Although temporary insurance had nearly been arranged and then not pursued as the original company resumed its cover of insurance, the companies whole fleet had been on standstill till this matter had been resolved.